Questions and answers

Ask new Question
rollei 35m
I just got this at a sale,cant find the release for the film compartment
For older Rollei products with film please get in contact with:
Bug Blue Led
Hi, Definitely, despite of many explanations above about how to switch off the blue led by pressing a few seconds on the photo button, this led never switch off. Please give users the appropriate way to switch it off or admit there is a bug and correct it. Thank you
The LED of the s50 wifi can be switched off by pressing the photo button for about 10sec. After letting the button go, the LED should turn off. If this is not the case, please send your device to one of our service facilities in order to get it checked.
120 camera films
Can I use this scanner for converting black & white 120 camera films.
The Rollei DF-S 100 SE can't be used to scan 120 camera films. Only the Rollei PDF-S 330 Pro can be used for this format.
Waterproof housing
Is there a waterproof housing for the Rollie youngster for depths DEEPER than 10m for scuba diving?
Unfortunately there is no other underwater case available for your device at the moment.
Is this compatible with a go pro? Thank you
The Rollei Chest Mount is compatible with GoPro cameras.
dia widht
The slide magazin is good for 3mm width mounted dias?
The Rollei DF-S 290 HD can be used with slides up to 3.2 mm.
Can you please create a new waterproof to 3m or 10m sunglasses so they can be used during surfing in case we wipeout or duck dive?
We will gladly forward your request to our appropriate staff. Thank you
Rollei 8200
Wir betreiben die 8200 mit einem USB-Stick. Die Diashow folgt nicht der Sortierung auf de Stick. Wenn ich mir die Dateireihenfolge im Menüpunkt 'Datei' betrachte, tritt dort der gleich Fehler auf: Auf dem Stick sind 361 Dateien mit der Bezeichnung 100.jpg bis 461.jpg gespeichert. Die Funktion Datei im 8200 fängt bei 188.jpg an und zeigt aufsteigend bis 247 an, dann kommt plötzlich 157-159, dann 248-308, dann 160-162, dann 309-338, dann 163-165, dann 339-368, dann 166-168, dann 369-398, dann 169-171, dann 399-431, dann 172-174, dann 432-461, dann 175-187, dann 100-116, dann 101, dann117-156. Richtig wäre (und auf dem Stick so sortiert): 100-461 aufsteigend. Was ist die Ursache? Wie kann man den Fehler beheben? Wenn man das nicht beheben kann, ist das Gerät für uns unbrauchbar. mfg Geert Seidel
Der Rollei Pictureline 8200 sortiert die Bilder in aufsteigender Reihenfolge nach dem Kopierdatum der Bilddateien.
go pro
Can I use this with a go pro? Thanks
The Rollei shoulder chest mount can be used with cameras that support mounts that are fixed by a tripod screw.
Emergency video recording
Hello, when the G-sensor detects, the emergency video is automatically saved in a specific "locked" file ? Thank you
The emergency videos of the Rollei CarDVR-100 are saved in a special folder named "EMER" and can't be deleted from the camcorder.