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Delivery and shipping terms

The prices shown in the online shop do not include shipping costs for packaging and postage. You can choose between the two shipping methods DHL Standard and DHL Express. The shipping costs for a delivery are dynamically calculated during the ordering process and displayed in the shopping cart overview before the order is placed.

Overview of all shipping costs

DHL Standard

DHL Express (Delivery Monday - Friday)

Retoure
Germany up to 49,99 Euro value of goods 4,99 Euro 9,99 Euro free
from 50,00 Euro value of goods free 9,99 Euro

Austria, Belgium, France, Netherlands, Denmark

up to 99,99 Euro value of goods 6,99 Euro 20,00 Euro by us (costs 15 Euro) or own return shipment
from 100,00 Euro value of goods free 20,00 Euro
Switzerland up to 99,99 Euro value of goods 10,00 Euro - by us (costs 15 Euro) or own return shipment
from 100,00 Euro value of goods free -
Rest of European countries up to 99,99 Euro value of goods 8,00 Euro - by us (costs 15 Euro) or own return shipment
from 100,00 Euro value of goods free -
Other countries up to 99,99 Euro value of goods 25,00 Euro - by us (costs 15 Euro) or own return shipment
from 100,00 Euro value of goods free -

The delivery of the goods takes place by dispatch to the delivery address provided by you. 

Delivery times

For a delivery to Germany, deliverable items with DHL standard are within about 1-3 working days with you. If we have received your order by 4 p.m. on weekdays, delivery will be made the next day within Germany.

For a delivery to Austria, deliverable items with DHL standard are within about 2-5 working days with you.

For delivery to Switzerland, DHL Standard items are available within approximately 4-8 business days. Due to customs clearance delays may occur.

For deliveries to other European countries, DHL Standard items are available within approx. 2-6 working days.

For a delivery to the remaining countries, deliverable items with DHL standard within approx. 5-14 working days with you.

DHL Express

With a delivery with DHL Express are deliverable articles within approx. 1-2 working days with you. The delivery takes place only Monday to Friday. An express delivery can only be guaranteed if the order is received by 12 o'clock (Monday to Thursday). The delivery within Germany is guaranteed with orders to 12.00 o'clock on the next working day (except Saturday) with you. Please note that express delivery is not possible at post offices and packing stations.

Note

In the case of payment in advance, the period for delivery shall commence five days after the payment order has been issued to the transferring bank; in the case of all other types of payment, the period shall commence on the day after conclusion of the contract. The delivery period shall end with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or on a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.

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