Shipping

The prices shown in the online shop do not include shipping costs for packaging and postage. You can choose between the two shipping methods DHL Standard and DHL Express. The shipping costs for a delivery are calculated dynamically during the ordering process and displayed in the shopping cart overview before ordering.

The delivery of the goods takes place on the dispatch route to the delivery address you provided.

The following countries are currently supplied by UPS due to the corona pandemic:

country Shipping service provider Flat rate shipping costs
France UPS 15.00€
Czech Republic UPS 15.00€
Greece UPS 15.00€
Ireland
UPS
15.00€
Italy
UPS
15.00€
Netherlands UPS 15.00€


Please note that orders via UPS, DPD, GLS and bulky items cannot be delivered to packing stations.


Overview of all shipping costs

area default express
(Delivery Mon-Fri)
returns
DE, AT to 99.99€ DHL: 5.49€

DHL: 10.49€
GLS: 7.99€

Free of charge - except bulky goods, as the costs per item vary widely
from 100€ DHL: free of charge

GLS: 7.99€

Bulky goods DPD: 5.49 -
DK   DHL: 8.00 - Own return
BE DHL: 8.00€
UPS: 15.00€
-
CH   UPS: 20.00 - Own return
Remaining EU and NON EU countries*   DHL: 15.00 - Own return
Rest of the world   DHL: 48.00 - Own return

*Except Norway

Please note: Deliveries to packing stations are only possible for DHL shipments up to 60x35x35 cm. Bulky goods cannot be delivered to packing stations.
 

Delivery times

For a delivery toGermany items can be delivered with DHL Standard within 2-4 working days.

For a delivery toAustria items can be delivered with DHL Standard within approx. 2-5 working days.

When delivering to theSwitzerland items can be delivered with DHL Standard within 4-8 working days. There may be delays due to customs clearances.

When delivering to theremaining European countries items can be delivered with DHL Standard within approx. 2-6 working days.

When delivering to theremaining countries  items can be delivered with DHL Standard within approx. 5-14 working days.

DHL Express

When delivering with DHL Express, items can be delivered within approx. 1-2 working days. Deliveries are only made Monday to Friday. Express delivery can only be guaranteed if the order is received by 12 noon Monday to Thursday. If you order before 12 p.m., delivery within Germany is guaranteed on the next working day except Saturday.en. Please note that express delivery to post offices and packing stations is not possible.

GLS Express

When delivering with GLS Express, items can be delivered within approx. 1-2 working days. Deliveries are only made Monday to Friday. Express delivery can only be guaranteed if the order is received by 12 noon Monday to Thursday. If you order before 12 p.m., delivery within Germany is guaranteed on the next working day except Saturday.nen. Please note that GLS express delivery is not possible to DHL post offices and DHL Packstation.

Bulky goods dispatch via DPD

In the case of a bulky goods delivery, items can be delivered within 1-3 working days. Please note that sending back bulky items can result in considerable additional costs. If you would like to receive exact prices for a return in advance, please contact us viaprofiservice@rollei.com.

Delivery to PACKSTATION

Notification by email / SMS or push notification in your DHL app about the receipt of the shipment. Suitable for shipments up to 60x35x35 cm. Larger shipments are diverted to a nearby branch. Shipments up to a maximum of 31.5 kg can be placed in the packing station.

annotation

In the case of prepayment, the delivery period begins five days after the payment order has been placed with the transferring bank, and for all other payment methods on the day after the contract is concluded. The delivery period ends at the end of the last day of the period. If the last day of the deadline falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day will take the place of such a day.