Shipping

The prices shown in the online shop do not include shipping costs for packaging and postage. The shipping costs for a delivery are calculated dynamically during the ordering process and displayed in the shopping cart overview before ordering.

The delivery of the goods takes place on the dispatch route to the delivery address provided by you.

Overview shipping costs

area	default		Bulky goods	returns
DE	to 99.99€	DHL: 5.49€	DPD: 5.49€	Free
	from 100€	DHL: free of charge	DPD: free of charge
	Express Mon-Frir)	GLS: 14.99€	-
AT	to 99.99€	DHL: 5.49€	DPD: 5.49€	Free of charge - except bulky goods: 20.00€
	from 100€	DHL: free of charge	DPD: free of charge
BE, NL, LU	to 99.99€	DHL: 6.99€	DPD: 15.00€	Own return
	from 100€	DHL: free of charge	DPD: free of charge
CH		UPS: 20.00€	-	Own return
IT		DHL: 15.99€	DPD: 20.00€	Own return
IE		DHL: 14.99€	-	Own return
IT		DHL: 8.00€	DPD: 20.00€	Own return
DK, FR		DHL: 8.00€	DPD: 15.00€	Own return
BG, CZ, EE, FI, GR, HR, HU, LV, LI, LT, MT, PL, PT, RO, SE, SK, SI		DHL: 19.99€	-	Own return

Please note: Deliveries to packing stations are only possible for DHL shipments up to 60x35x35 cm. Shipments via DPD, GLS, UPS as well as bulky goods can thusNot can be delivered to packing stations.

 

Delivery times

For a delivery to Germany items can be delivered with DHL Standard within 2-4 working days.

For a delivery to Austria items can be delivered with DHL Standard within approx. 2-5 working days.

With a delivery in the Switzerland items can be delivered with UPS within approx. 4-8 working days. There may be delays due to customs clearances.

With a delivery in the remaining European countries items can be delivered with DHL Standard within approx. 2-6 working days.

 

GLS Express

When delivering with GLS Express, items can be delivered within approx. 1-2 working days. Deliveries are only made Monday to Friday. Express delivery can only be guaranteed if the order is received by 12 noon Monday to Thursday. Delivery within Germany is guaranteed on the next working day, except Saturday, for orders placed by 12 noon.nen. Please note that GLS express delivery is not possible to DHL post offices and DHL Packstation.

Shipping of bulky goods via DPD

In the case of a bulky goods delivery, items can be delivered within 1-3 working days. Please note that sending back bulky items can result in considerable additional costs. If you would like to receive exact prices for a return shipment in advance, please contact us viaprofiservice@rollei.com.
Please note that bulky goods cannot be delivered to a packing station by DPD.

UPS standard

When delivering with UPS, items can be delivered within approx. 1-2 working days. Please note that UPS shipping to DHL Post branches and DHL Packstations is not possible.

Delivery to PACKSTATION

Notification by email / SMS or push notification in your DHL app about the receipt of the shipment. Suitable for shipments up to 60x35x35 cm. Larger shipments are diverted to a nearby branch. Shipments up to a maximum of 31.5 kg can be placed in the packing station.

Please note that deliveries to packing stations are only possible for DHL shipments up to 60x35x35 cm. Shipments with DPD, GLS, UPS as well as bulky goods cannot be delivered to packing stations.

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In the case of prepayment, the delivery period begins five days after the payment order has been placed with the transferring bank, and for all other payment methods on the day after the conclusion of the contract. The delivery period ends with the expiry of the last day of the period. If the last day of the deadline falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day will take the place of such a day.